# PRIVACY POLICY
Effective Date: 01/01/2026
Last Updated: 01/01/2026
Skills Institute of Management (“SIM”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, process and protect personal information when you visit our website, submit an enquiry or registration form, interact with our advertisements, including advertisements on Meta platforms such as Facebook and Instagram, or otherwise communicate with us.
By using our website or voluntarily submitting your information through our website, advertisements, lead forms or other communication channels, you acknowledge that you have read and understood this Privacy Policy.
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## 1. INFORMATION WE COLLECT
Depending on how you interact with SIM, we may collect the following information:
### A. Information You Provide to Us
This may include:
* Full name
* Mobile number
* Email address
* City or location
* Educational qualification
* Course or programme of interest
* Employment status
* Career interests
* Preferred mode or timing of communication
* Information provided through enquiry, registration or lead forms
* Any other information you voluntarily provide to us
We only seek information that is reasonably necessary for the relevant purpose.
### B. Information Collected Through Meta Lead Ads
SIM may advertise its courses, workshops, programmes and educational opportunities on platforms including Facebook and Instagram.
When you submit a Lead Form or other enquiry form through a Meta advertisement, the information you provide may be made available to SIM so that we can respond to your enquiry, provide information about the relevant course or programme, and assist you with registration or admission-related enquiries.
The information collected through such forms may include your name, phone number, email address, location, course preference and other information specifically requested in the form.
### C. Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically, including:
* IP address
* Browser type
* Device type
* Operating system
* Website pages visited
* Date and time of visits
* Referring website or advertising source
* General website interaction and usage information
This information may be collected through cookies, pixels, tags, analytics tools and similar technologies.
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# 2. HOW WE USE YOUR INFORMATION
SIM may use the information collected for the following purposes:
* Responding to enquiries
* Providing information about courses, programmes, workshops and services
* Understanding your educational or career requirements
* Processing registrations
* Assisting with admission enquiries and counselling
* Scheduling calls, counselling sessions or meetings
* Sending relevant course or programme information
* Communicating important updates
* Improving our courses, services and website
* Understanding how users interact with our website
* Measuring advertising and campaign performance
* Improving the relevance and effectiveness of our advertising
* Managing enquiries and prospective student relationships
* Preventing fraud, misuse or unauthorised activity
* Complying with applicable legal and regulatory requirements
Where applicable, we may also use your information to send marketing or promotional communications relating to SIM’s courses, programmes, workshops and educational opportunities, subject to applicable law and your choices.
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# 3. META ADVERTISING AND LEAD GENERATION
SIM may use advertising services provided by Meta Platforms, Inc. and its affiliates, including Facebook and Instagram, to promote its courses, workshops and programmes.
Our advertisements may include Lead Ads or other advertising formats through which prospective students can voluntarily submit their information to SIM.
When you submit your information through a Meta Lead Form:
1. You provide the information voluntarily through the relevant form.
2. The information is transmitted to SIM for the purpose stated in the form and this Privacy Policy.
3. SIM may contact you regarding your enquiry, course interest, workshop, registration or admission-related requirements.
4. SIM may use the information to manage and follow up on your enquiry.
5. SIM may use advertising and measurement technologies to understand campaign performance and improve its advertising activities, subject to applicable law and the relevant platform’s policies.
Meta may separately process information in accordance with its own privacy policies and terms.
For more information regarding how Meta handles information, please refer to Meta’s applicable privacy documentation.
SIM does not sell your personal information to Meta or to third parties.
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# 4. COOKIES, PIXELS AND ANALYTICS
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure advertising effectiveness and improve our marketing activities.
These technologies may include, where applicable:
* Meta Pixel
* Google Analytics
* Google Tag Manager
* Google Ads conversion tracking
* Other analytics, advertising or measurement technologies
These technologies may collect information such as website visits, pages viewed, actions taken, referring sources, browser information and device-related information.
We may use this information to:
* Measure advertising effectiveness
* Understand website traffic
* Improve user experience
* Identify relevant audiences
* Measure conversions
* Improve marketing campaigns
* Understand which advertisements or channels generate enquiries
Where required by applicable law, we will obtain appropriate consent before using cookies or similar technologies that require consent.
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# 5. HOW WE MAY CONTACT YOU
If you submit your contact information to SIM through our website, Meta Lead Ads, registration forms, enquiry forms or other authorised channels, we may contact you through:
* Phone calls
* SMS
* WhatsApp
* Email
* Other communication methods you have provided or authorised
Communication may relate to:
* Your enquiry
* Course or programme information
* Workshop information
* Registration
* Admission counselling
* Follow-up regarding your request
* Relevant SIM updates or promotional communication, where permitted
You may request that we stop sending promotional communications at any time.
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# 6. SHARING OF PERSONAL INFORMATION
SIM may share personal information with selected third parties where reasonably necessary to provide services, operate our business, manage enquiries, conduct marketing activities or comply with legal requirements.
Such third parties may include:
* Technology and hosting providers
* CRM or lead management platforms
* Website and analytics service providers
* Advertising and measurement platforms
* Communication service providers
* Marketing and advertising agencies
* IT and software service providers
* Professional advisers
* Government, regulatory or law-enforcement authorities where legally required
Where third-party service providers process information on SIM’s behalf, we expect them to maintain appropriate safeguards and process information only for authorised purposes.
SIM does not sell or rent your personal information to third parties.
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# 7. DATA SECURITY
SIM takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, disclosure or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
You should therefore also take reasonable precautions when sharing personal information online.
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# 8. DATA RETENTION
SIM will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
* Responding to your enquiry
* Providing requested services or information
* Managing registration or admission-related processes
* Maintaining appropriate business records
* Complying with legal, regulatory, accounting or reporting requirements
* Resolving disputes
* Preventing fraud or misuse
* Establishing or defending legal claims
When personal information is no longer reasonably required for these purposes, SIM will take appropriate steps to delete, anonymise or otherwise dispose of it, subject to applicable legal requirements.
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# 9. YOUR RIGHTS AND CHOICES
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
* Request information about the personal data we process about you
* Request correction of inaccurate or incomplete information
* Request deletion of personal information where applicable
* Withdraw consent where processing is based on consent
* Request cessation of certain processing where applicable
* Opt out of promotional communications
* Raise a complaint or grievance regarding the handling of your personal information
Where you withdraw consent, such withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
To exercise your rights or raise a privacy-related request, contact us using the details provided below.
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# 10. WITHDRAWAL OF CONSENT
Where SIM processes your personal information based on your consent, you may withdraw your consent by contacting us at the details provided below.
Withdrawal of consent may affect our ability to provide certain services, information or follow-up communications where such processing is necessary for those services.
SIM will process requests relating to withdrawal of consent in accordance with applicable law.
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# 11. CHILDREN’S PRIVACY
SIM’s services and programmes may be intended for students and individuals of different age groups.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
Where consent or verification from a parent or lawful guardian is required under applicable law, SIM will take appropriate steps to obtain or verify such consent.
If you believe that a child has provided personal information to us without the required consent, please contact us so that we can take appropriate action.
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# 12. THIRD-PARTY WEBSITES AND SERVICES
Our website, advertisements or communications may contain links to third-party websites, platforms or services.
SIM is not responsible for the privacy practices, content or security practices of third-party websites or platforms.
We recommend reviewing the privacy policies of third-party platforms before providing them with personal information.
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# 13. INTERNATIONAL DATA PROCESSING
Some technology, advertising, analytics, communication or cloud service providers used by SIM may process information on servers or infrastructure located outside India.
Where personal information is processed outside India, SIM will take such steps as may be required under applicable Indian law and regulations.
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# 14. CHANGES TO THIS PRIVACY POLICY
SIM may update this Privacy Policy from time to time to reflect changes in:
* Our services
* Website functionality
* Advertising and technology practices
* Applicable laws or regulations
* Data processing practices
The updated Privacy Policy will be published on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
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# 15. GRIEVANCE AND PRIVACY CONTACT
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us at:
*Skills Institute of Management (SIM)*
*Address:* MG Cross Road No. 1, beside Swami Vivekanand International School, Parekh Nagar, Kandivali West, Mumbai, 400067
*Email:* contact@skillsinstituteofmanagement.com
We will review and respond to privacy-related requests in accordance with applicable law.
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# 16. CONSENT
By submitting your information through the SIM website, enquiry forms, registration forms or Meta Lead Ads, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information for the purposes described above, where consent is the applicable legal basis.
Where applicable, you may withdraw your consent using the process described in this Privacy Policy.
© 2026 Skills Institute of Management. All Rights Reserved.